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Van insurance
Non commercial van insurance depends on the terms and conditions of the insurance policy.
For any type of insurance, it is important to read the full terms and conditions of the insurance policy to determine its suitability. You will need to spare sometime and if you do not fully understand any particular clause, it is best to phone the insurance company and obtain an explanation. Also, all insurance policies have a policy schedule which must be read carefully.
Insurance policies as a general condition have a fourteen day cooling off period, if you cancel within this period you can obtain a full refund of any monies paid but read the terms carefully as the refund caries from company to company. The commencement date of the insurance policy is from the date of the agreement or from the delivery of the policy documents. After the cooling off period, there is no refund given. If a claim has been made any refund will be subject to a charge.
In the case of a complaint, most insurance companies will want to help and avoid most complaints. The insurance company will try to resolve complaints quickly. When making a complaint, quote your policy number in writing if possible. If you are still not happy, you can complain to the financial Ombudsman Service for advice.
For any claims against an insurance company make sure before your buy your insurance that the insurance provide is covered by the Financial Services Compensation Scheme (FSCS).
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